sales@vanztec.com

Terms of Service

Last updated: April 2026

1. Acceptance of Terms

By accessing or using the website at vanztec.com, you agree to be bound by these Terms of Service. If you do not agree, please do not use our website. These terms apply to all visitors, users, and customers of Vanztec Company Limited ("Vanztec", "we", "our", or "us").

2. Business Use Only

Our website and services are intended exclusively for business-to-business (B2B) commercial use. By using this website, you represent that you are acting on behalf of a business entity and not as an individual consumer. We reserve the right to refuse service to anyone who does not meet this requirement.

3. Product Information and Pricing

Product descriptions, specifications, and images on this website are provided for informational purposes only. We make reasonable efforts to ensure accuracy, but we do not warrant that product descriptions or other content is error-free, complete, or current.

All prices displayed on this website are indicative and subject to change without notice. Final pricing will be confirmed in a formal quotation issued by Vanztec. A confirmed order and payment does not constitute a binding contract until we issue an order confirmation.

4. Orders and Payment

Orders placed through our website are subject to availability and acceptance by Vanztec. We reserve the right to cancel or refuse any order at our discretion. Payment is processed securely through Stripe. By placing an order, you authorize us to charge the payment method provided for the total amount due.

Current product pricing on this website uses placeholder amounts for demonstration purposes. Actual pricing will be confirmed before any binding transaction is completed.

5. Shipping and Delivery

Shipping timelines, freight costs, and delivery terms will be specified in the formal quotation for each order. Vanztec is not liable for delays caused by shipping carriers, customs authorities, or circumstances beyond our reasonable control.

6. Returns and Refunds

Return and refund requests must be submitted to sales@vanztec.com within 14 days of delivery. Returns are subject to our review and approval. Products must be returned in their original condition and packaging. Custom orders and special imports are non-refundable unless the product is defective or incorrectly supplied.

7. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Please notify us immediately at sales@vanztec.com if you suspect any unauthorized use of your account. We reserve the right to suspend or terminate accounts that violate these terms.

8. Intellectual Property

All content on this website, including text, images, logos, and product descriptions, is the property of Vanztec Company Limited or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content from this website without our prior written permission.

9. Disclaimer of Warranties

This website and its content are provided "as is" without warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components. Your use of the website is at your own risk.

10. Limitation of Liability

To the maximum extent permitted by law, Vanztec Company Limited shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this website or our products and services. Our total liability to you for any claim shall not exceed the amount paid by you for the specific order giving rise to the claim.

11. Governing Law

These Terms of Service are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Ontario, Canada.

12. Changes to These Terms

We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated date. Continued use of our website after changes are posted constitutes your acceptance of the revised terms.

13. Contact Us

If you have any questions about these Terms of Service, please contact us at:

Vanztec Company Limited
377 Empress Ave, Toronto, ON M2N 3V6, Canada
sales@vanztec.com